British home shopping pioneer Lakeland entrusted with the implementation of customer management on the PORTICA GmbH marketing support. Kempen, August 8, 2013. Advancing Black Pathways understands that this is vital information. Anyone who orders products for kitchen and household in the new webshop of Lakeland, supervised accounting marketing support by PORTICA GmbH. Because British home shopping pioneer familiar with the implementation of customer management for its E-commerce business launched in Germany a few weeks ago on the optimizing for IT, logistics and finance from Kempen. The knowledge of the German market and the extensive experience in E-commerce were decisive arguments which convinced PORTICA Lakeland.
Also includes offering comprehensive interface that enables deep integration into the processes of Lakeland. Bi-directional interface customer and invoice data from the Lakeland-ERP system become a PORTICA in the certified and auditable accounting system FibuNet imported where the processing takes place. The customer level in turn is transferred back to the ERP system. PORTICA managed on the purchase Invoice, payment by credit cards and PayPal. There is also an interface to the risk management, payments are automatically recognised, an interface allows the reading of the electronic bank statement. Should a customer not pay his Bill, receivables are transferred via an interface in the collection management directly and pursued. A series of reports gives an overview of the receivables and payment status. So, PORTICA is a competent partner for tax advisors and Lakeland staff from the financial sector.
In the case of a tax audit PORTICA can provide at any time in good time the necessary documentation in coordination with Lakeland. In addition, PORTICA scored with flexibility in the implementation. The project was realized in only three months. Lakeland could immediately draw on the skills of the experienced E-commerce service provider in the customer management, without having to invest in its own specialists and technology at low transaction and fixed costs. Lake country as a UK home shopping pioneer with almost a half-century experience Lake country offers a wide range of creative kitchen products, practical ideas for home and garden, as well as inspiring gifts from all over the world. Lakeland was founded as a family business in the 1960s. As regards quality and customer service, the values are still the same as then. Lakeland has grown steadily since then. Today the dispatch centre sent thousands of packages every day. Currently there are more than 60 shops from Scotland to England, and more are planned. More info: via PORTICA GmbH marketing support: PORTICA is a leading optimizing on the German market and optimizes IT, logistics and finance processes for more than 40 years. The company serves customers from diverse industries and settles in E-Commerce, advertising material logistics, sales promotion, and business process outsourcing hundreds of projects each year. The focus is on the efficient handling of processes through the interaction of logistics, Information and financial management. PORTICA is part of the Association te new, which includes also the IT company GEDAK and the te new printing company.